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What Happens on Completion Day? A Step-by-Step Guide for UK Buyers

Completion day is the final step in the home-buying process in the UK—but what actually happens? Discover the full timeline, what to expect, and how to prepare for a smooth move.

WiseNest Editorial Team
WiseNest Editorial Team
29/07/20254 min read✓ Verified

Completion Day Explained: The Final Step in Your Home Buying Journey

After weeks (or even months) of solicitors’ emails surveys mortgage arrangements and property searches completion day is when it all finally becomes real. It’s the moment you legally take ownership of your new home and get the keys.

But despite the excitement many first-time buyers are unsure about what actually happens on this big day—and how it all unfolds.

This comprehensive guide walks you through the step-by-step process of completion day how it fits into your moving house timeline and tips to avoid delays or stress.


undefined Where Does Completion Day Sit in the Moving Timeline?

Let’s break it down:

Stage

Description

Timeframe

Offer Accepted

Your offer is accepted by the seller

Day 0

Conveyancing Begins

Solicitors begin searches and draft contracts

Weeks 1–6

Mortgage Finalised

Lender issues mortgage offer

Week 4+

Exchange of Contracts

Contract becomes legally binding

Usually 1–2 weeks before completion

Completion Day

Funds transferred keys released

Agreed date (e.g. Friday AM)

Move-In

Buyer takes physical possession

Same day as completion


undefined What Actually Happens on Completion Day?

Here’s what typically occurs on completion day in the UK:

1. Final Checks by the Solicitor

Your solicitor performs last-minute checks to ensure:

  • All signed paperwork is complete

  • The seller’s solicitor confirms vacant possession

  • The final mortgage funds have been received

2. Transfer of Funds

Your solicitor will transfer the purchase money to the seller’s solicitor via CHAPS (same-day bank transfer) . This usually happens between 9am and 1pm .

This includes:

  • Mortgage funds

  • Your deposit (paid at exchange)

  • Any top-up funds (balance after deposit and mortgage)

3. Confirmation of Completion

Once the seller’s solicitor confirms receipt of funds they authorise the estate agent to release the keys .

At that point:

undefined You are the legal owner
undefined You can pick up the keys and access the property
undefined The property is now your responsibility (insurance council tax etc.)

4. Get the Keys

You’ll usually collect the keys from the estate agent not the seller. Most agents will call you once authorised to do so.

Top tip: If you’re moving on completion day aim for early collection —but understand delays can happen.


undefined Moving House on Completion Day: Tips and Timeline

While it’s common to move on the same day it can be tight. Here’s a suggested timeline:

Time

Action

08:00–09:00

Removal van arrives load belongings

09:30–11:00

Solicitor completes final checks & transfer

11:30–13:00

Funds clear keys released by estate agent

13:00–15:00

Move into new property

15:00+

Begin unpacking check utilities settle in

Moving Tips:

  • Pack in advance — don’t wait until the morning

  • Confirm removal bookings early and have flexible hours

  • Keep essentials (toiletries chargers documents) in a separate bag

  • Arrange insurance to begin on completion day morning


undefined What If There’s a Chain?

A property chain means your purchase depends on others buying or selling. Delays in one link can delay everyone’s completion. Be prepared for:

  • Later key release times (3–4pm isn’t uncommon)

  • Unexpected hold-ups in fund transfers

  • Increased stress if multiple removals are coordinated

Top tip: If you're chain-free your process is much simpler and usually completed earlier.


undefined What Should You Do After Completion?

Here’s a checklist of tasks you’ll want to tick off as soon as you’ve completed:

undefined Secure Your New Home

  • Change locks and alarm codes

  • Check smoke and carbon monoxide alarms

undefined Utilities

  • Take gas electric and water meter readings

  • Contact providers or switch to better tariffs

  • Register for council tax

undefined Essentials for Day One

  • Toilet paper light bulbs kettle and phone chargers

  • Clean before unpacking — some buyers even book professional cleaners

undefined Legal & Financial

  • Store all legal documents in a safe folder

  • Make a note of the completion date for insurance or tax purposes

  • Check Land Registry updates within weeks (your solicitor may handle this)

undefined Final Thought: Be Prepared, Not Panicked

Completion day can be exciting but also unpredictable. Understanding the process preparing in advance and staying calm if things run a little late will help you enjoy the moment you’ve been waiting for.

If you're still navigating the buying process tools like WiseNest’s Timeline and Survey Assistant help simplify your journey — from offer to keys-in-hand.

undefined Create your free WiseNest account today to keep your homebuying on track.

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Published: 29 July 2025
🤔Common Questions About This Topic
Q:What happens on completion day in the UK?
Q:What time do you usually get the keys on completion day?
Q:Can completion and moving in happen on the same day?
Q:Who transfers the money on completion day?
Q:What happens if the money isn’t transferred in time?
Q:Do I need home insurance on completion day?
Q:Can completion be delayed on the day?
Q:What should I do if the seller hasn’t moved out?

This content is optimized to answer these questions comprehensively.

Frequently Asked Questions

What happens on completion day in the UK?

On completion day, your solicitor transfers the purchase funds to the seller’s solicitor. Once received, the estate agent is instructed to release the keys. You officially become the legal owner of the property.

What time do you usually get the keys on completion day?

Typically between 11am and 2pm, depending on how quickly the funds clear and whether there's a chain. In rare cases, it can be as late as 4pm.

Can completion and moving in happen on the same day?

Yes. Most buyers move in on completion day. However, it’s wise to prepare for potential delays, especially if you’re in a property chain.

Who transfers the money on completion day?

Your solicitor or conveyancer sends the funds via a same-day bank transfer system (CHAPS) to the seller’s solicitor.

What happens if the money isn’t transferred in time?

The transaction doesn’t complete. If delayed past working hours, you may need to complete the next working day—possibly incurring penalties or removal rebooking costs.

Do I need home insurance on completion day?

Yes. Your buildings insurance must start from the day of completion—this is often a requirement of your mortgage.

Can completion be delayed on the day?

Yes. Delays can be caused by banking issues, late fund release by mortgage lenders, or bottlenecks in the property chain.

What should I do if the seller hasn’t moved out?

This is a breach of contract. Your solicitor should contact the seller’s solicitor immediately. You may be entitled to compensation.